4.9 from 133 verified reviews
The service is impeccable and the treatment is 1st classCarol, Netherlands, 21 02 23Fly-health is an amazing organisation with exceptional professionals and expertise from Receptionists to admin to interpreters to chuffer’s to hotel to the surgical team. The service is impeccable and the treatment is 1st class.
My Situation:
5’1, Age 56, Diabetic Type 2 diagnosed May 1997
2 c-sections 1999 and 2004, gastric surgery in 2017 and in December 2022 I weighed 11st3lb
Due to two very heavy pregnancies at age 32 and 39, plus loose skin from gastric surgery my body was in an awful mess. My belly hung over my thighs and I had a “pregnancy bulge” shape that was just not going to go away by itself and the more weight I lost after the gastric surgery the more prominent the bulge became.
Why FlyHealth
I had been told by previous clinics in Lithuania that my BMI was too high but knew of other patients that were of the same weight and height and BMI as me, who had the operation done. I think it was because of my diabetes that I was turned down, although they did not actually say this,
Turkey has extremely high standards and is very strict with regards to their medical practices. This attention to detail is what makes Turkey one of the leading destinations in the world for plastic surgery. I researched a lot of clinics before settling on fly-health. I was drawn to their warmth, consideration, expertise and knowledge.
Before any money was paid I Was asked to send photographs of myself which were forwarded onto the surgeon for assessment on 31st May 2022. The very next day I had a telephone call to discuss everything. I was asked to complete a medical history questionnaire, I was given the name of the doctor together with the name of the hospital and information on how to do my own research as well as a link to the hotel where I would be staying, I was also advised that I needed to bring a companion over the age of 18 with me in order to care for me whilst recovering in Istanbul.
During that week I also had an on-line zoom call with the Doctor who completely reassured me that everything would be fine and I would have a flat stomach!! They were always on the end of a WhatsApp if I had any further queries. I also had to send regular blood results through.
Fy Health sent aq very detailed but easy to understand itinerary, they took care everything from the minute you landed at the airport. The service was just exemplary.
Transfers/Hotel
We were met in Istanbul airport by our chauffeur. The vehicle was in immaculate condition. Very spacious and luxurious, we were pleasantly surprised, We were taken to our hotel and greeted warmly and shown to our room by the hotel porter, nothing was too much trouble, they even loaned us some adaptors for our UK plugs, at no extra cost . The room was well equipped with wifi, TV (Turkish Channels) work station, 2 double beds and spacious bathroom, small balcony, and free room service. Fly Health arranged a drop off to the shopping marina the day before the surgery. The chauffeur turned up at 10am and collected us at 4pm. The hotel offered reasonable spa treatments which we thoroughly enjoyed the night before surgery to help us relax.
Surgery/Cost
The surgery was booked for September but unfortunately, I got a diabetic foot infection and surgery had to be postponed at no extra cost as long as it was taken before the end of the year. The surgery was so much cheaper than the UK I paid £500 up front via BACS and the rest was to be paid in cash on arrival at the hospital. I was also informed that they maybe extra costs for blood tests whilst in hospital due to be being a diabetic These came to less than £50.00 So there were no hidden charges and the price quoted is the price you pay. I was concerned that the balance had to be paid in cash and raised this with Fly Health and they reassured me that this is the way bus9inees is done and that all clients are asked to pay in the same way.
On 13th December 2022 the day had finally arrived. I was so, so ,very scared but there was no going back. When we arrived at the hospital we were met by interpreter who was amazing, really put me at my ease and explained about all the paperwork that needed signing and explained absolutely everything from start to finish.
One minute the anaesthetic was in my arm the next thing I had woken up and my stomach had gone!!
The surgery took 4 hours, there were five layers of stitches inside and dissolvable stitches were used for the outside. They get you up and walking around approximately 3 hours after surgery and you have two drains. They discharge you after two days, we were met at the hotel who gave us a wheelchair which I used until the drains came out approximately one week later. You are taken to the Dr Private Practice every 2nd day to redress the stitches all the time accompanied by the same interpreter.
I was discharged from the clinic with pain relief, anti biotics and several creams/dressings. I had to wear a corset for 2-3months, When they first put it on it is so tight but it does ease with time. Your abdomen and stomach are swollen and it will take 3-6 months to see the true results.
Flight Home
I booked assistance for the flight home which was needed. They wait at the door of the plane and bring you straight through security/baggage collection to the taxi rank, so easy!
Follow Up Once Back in UK
I had to send pictures every two days and the surgeon fed back on what needed to be done, if anything or how good the stitches were looking. Fly Health have been with me every step of the way and they are always and continue to be at the end of the phone, you don’t just have the surgery, fly home and get forgotten about, they do genuinely care.
Recommendation
I am so very happy with the results that I am saving up for further surgery to my arms and bust. I would not go anywhere else and having had this “full” experience of their treatment and care plan together with their follow up practices has to be commended. THANK YOU TEAM FOR EVERYTHING YOU HAVE DONE FOR ME AND CONTINUE TO DO. Very happy to answer any queries or help anyone in anyway. At the time of writing I am 2 months post op. Please feel free to drop me an email. cpbrophy@hotmail.co.uk. Carol xx
