Positive Aspects:
- The team is kind and always supportive. The doctors and nurses I met were nice and sweet.
- Communication about the surgery, doctors, and what to expect was perfect.
Areas for Improvement:
- I had to pay extra for a sleeve procedure before my bypass surgery. Although I didn’t mind, the reason was unclear. Despite this, the team was nice.
- The hospital and hotel are in a location where stores are at least a 15-minute walk away, which can be inconvenient, especially after surgery or if you're alone.
- The hospital felt a bit old, and if you have someone accompanying you, they might find the lack of nearby amenities challenging. Additionally, the food options were limited.
- Hotel communication was poor. Checkout time was at 12, but my driver was scheduled to pick me up at 4:00. I had to pay extra to stay comfortably, which could have been arranged during the initial booking.
- I had to change my room on the first night due to an AC issue. The internet kept disconnecting, there were only Turkish TV channels, and the room service menu scanner never worked. I wanted chicken soup, but couldn’t get it. On the positive side, the view from the hotel was great, the bed was comfortable, and the hair salon was excellent.
Overall, I wouldn’t say the experience was bad, but addressing these small issues could greatly enhance the overall experience