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From my initial consultation to my appointment, the service I received has been excellent. The warm welcome upon arrival and the friendly staff made the experience even better. Shaan, who carried out my treatment, is knowledgeable and caring. I will definitely be returning!
I was so surprised at how cheap, quick, simple, and painless having my mole removed was. In hindsight, I should have done it years ago. If I had known how easy it was going to be.
My Wife attended 2 weeks ago to have several small moles removed from her face and neck. She was dealt with by an "absolute gentleman" her words, who reassured her throughout and was so helpful in answering any questions and offering advice. Her face and neck are 99% healed now with a small amount of reddening on the 1 hence my delayed review. I would not hesitate in recommending this place, so helpful, polite and obliging. 5 stars off us *****.
Hair Transplant 1700 grafts What’s my story? Probably strangely similar to everyone else's considering hair transplant. Did it take me a long time to make up my mind about the surgery? Yes! Did I consider flying across the world just to save money? Yes! Did I know little to nothing about hair transplant, which kept me glued to the screen for hours reading reviews and other people’s stories? OH YES! Did I find all the right answers? Absolutely not. Instead I developed a serious case of paralysis by analysis, and finally gave myself a deadline. One thing I knew – I wanted my hair back! How did I choose to have my surgery in the UK? Simple – I didn’t want to be so far away from home if anything was to go wrong. How did I choose the clinic? Gave myself 1 hour to read through reviews and offers in my region. Made 2 inquires. Customer service ended up being the decisive factor. Yes, the name that has popped up so many times in these reviews is about to be introduced ;) Jake was kind, helpful, fast, informative and most of all – not pushy. I just felt I was doing the right thing. That was the moment when apprehension and uncertainty swapped places with ‘’I can’t wait for the day of the surgery’’ feeling. So, we arranged things and everything was just as explained. To a T. Dr. Moussa has this calming air around him that his presence alone took all my anxiety away. He explained it all, and that was exactly what happened. Like a perfectly scripted film. No…better! Alongside Dr. Moussa, I can’t but give a very special thanks to Phil and Claire, who not only did their job perfectly, but are also sweet and kind people and a pleasure to be around. Once the surgery was over I was given my pills and instructions and was on my way back home. Jake was there for me every single day. I felt taken care of well, and knew that If I needed anything he was only a text message away. In other words – Just stay calm and stick to the rulebook. The first week after the surgery is indeed crucial and you may have to be extra cautious. I had no pain at all on the second day already, but there was some serious itching around the day 5 (just some nerve endings healing, you’re not going crazy). Today is my Day 21. I’m so happy and proud of myself that I made the right decision and went for Surgery Group, and can’t wait for … those 8 looooooong months to be over before I see the final results 🙃. But, the wait will be worth the effort. I’m sure. As much as I’m sure Surgery Group is worth the praise. Every word of it. Thank you! ❤️
Great service and excellent system. I'm very pleased with the results.
