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From the time I first contacted them, straight through to the end of my treatment - everyone was quick to respond to my questions, informative and took great care to make sure I understood everything thoroughly. It made things easier that everyone was fluent in English. The driver was waiting for me at the airport, and everything was very easy from there. They were able to save several of my teeth that I was sure would need to be extracted. They provided excellent care at a price less than 1/4 of what it would have cost in the US. They did not push procedures or extras that I didn't need - in fact, I required fewer crowns with their treatment plan than that of my dentist in the US. When I needed 5 root canals on the same day, the endontist operated with such care and precision that I literally fell asleep while she was working. When I had a question between visits, I stopped in and Dr Urzola and his team promptly saw me and handled my concerns immediately. When I realized two hours before my flight home that my crowns needed a small adjustment, they came in on a Saturday morning and opened up just to take care of me. I couldn't believe that they were able to see me in time, and I made my flight easily. The level of care and attentiveness was incredible - definitely not like anything I've ever experienced in the US. The whole team behaved kindly to me and to each other, comforted my anxieties (I usually dread getting dental work), and just seemed like good genuine people. I obviously highly recommend getting your dental work done here.
The entire staff at Costa Rica Dental Lab could not have been more professional and welcoming. From the attentive and low key driver Sergio to the brilliant senior lab technician Francisco Geovanna has this place running like clockwork. Geovanna will most likely be you Main contact and she is a delight. Dr Cesar has extremely modern and sophisticated equipment in this office. I originally called to talk about all on fours but after consulting with Dr Cesar but they came up with a much cheaper alternative for me. I am absolutely pleased with my entire experience there. I highly recommend this full service clinic and you should do yourself a favor and book an appointment with them right away you won’t be disappointed.
I am giving a superb rating because I have only had positive experiences with my beloved dentist Thelma at Prisma. I do Love that office and wish them well forever!
