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Sales person was Zeynep and patient coordinator was Berk and my doctor was Safa Manav. Everyone was very polite and professional. Answers all your questions and are very accommodating. Hotel and transfer and hospital services were all good.
I was referred to AKL Poliklinigi Clinic as I was told they were world renowned for hair transplant procedures. When I reached out for more information, I received an immediate response from my future Patient Advocate, Ali. He was very informative and kept in contact with me from this point forward and currently still does while I am in recovery. From the moment I arrived at the clinic I was greeted warmly by the receptionist and Ali - I believe this set the tone for my entire visit. I came here to have a much desired hair transplant procedure. Ali met me downstairs and escorted me around the facility and was quite a good translator. He kept me informed of what all the medical staff were saying so I never had a question what they were talking about. All medical staff were professional, organized, knowledgeable, and patient with me even with the language differences. I felt I could fully trust my health and well-being were in caring hands. Through the various rooms I went into I noticed not only was this a state of the art facility, but it was very clean and sanitary as well, which is extremely important to me. The doctors were very meticulous, and did an excellent job - they are true artists. My aftercare was amazing - I cannot say enough about this. I believe the after care recovery is just as important as the procedure itself. I was provided medications with detailed instructions, and how to take care of my procedure post op areas once I flew back home. I am more than happy with my procedure and my results are looking good. Though I am still not fully recovered I can already see what it will look like. I have since referred many colleagues, friends and family, and would definitely choose to come back to AKL Poliklinigi Clinic for any further cosmetic needs. Many thanks to Ali, the kind receptionist, and to the talented doctors who took good care of me. May your clinic continue to grow and thrive always.
