Hello Chendi, Thanks for the feedback. Regarding to your suggestion, we have changed the beds already. They all are new now. Hopefully if you come for acne next time, you will feel more comfortable.
Regarding to Acne Scar Treatment, the treatment can improve the scar about 60%-70% at 6 sessions. However, for new acne they will also need another 4-6 sessions to reach such results. When comparing with Acne Treatment, Acne Scar Treatment is a lot slower. It is because our skin needs some healing time and cell regeneration. We did our best to help you work on the scar. We feel sorry that you do not satisfy with the results.
Ms Lisa W.