I had alopecia and went to the clinic for treatment. Girls are really nice, helpful, and most of all, very discreet. You will feel at ease from the first day of treatment. The treatment is not painful, if anything, very relaxing, and only takes thirty minutes. Always had treatment on time and never had to wait. Patience is needed as it takes a while for the hair to return, however, I do highly recommend Universal Hair Clinic for treatment.