Delivering Dreams International Surrogacy

Infertility comes with many challenges that can take a toll emotionally, financially, and physically, and the decision to move on to surrogacy can seem like a simple answer to our complex problem. As we began our initial surrogacy research though, we realized that this journey too would be a challenging one. Thankfully, we were introduced to Delivering Dreams not long after we began our research. Susan and her team saved us from even more headache and heartache by using their knowledge and expertise to relieve us of the stress that comes with filtering through all of the surrogacy options and costs.

The burden they lifted from our shoulders was immense, as Susan walked us through each step and answered all our questions and provided us with understanding and reassuring answers to any of our concerns. Her team helped us to expedite paperwork and were available seemingly at any time of the day. As we moved forward with our surrogacy plan, we ended up retrieving more eggs during IVF than expected and took a chance with one on ourselves, since we would be waiting on the genetic testing of the rest.

To our great surprise this chance turned into a successful pregnancy and a healthy baby boy. We truly feel that credit is due to the Delivering Dreams team for helping to relieve us of the stresses that had built up during our infertility journey. Knowing we had a straightforward plan with an exceptional team supporting us was a huge reassurance. We highly recommend this agency and praise the work they are doing to help families like us see our dreams fulfilled.

The surrogacy process and the shipping process of our embryos have definitely met and exceeded our expectations up to this point. The surrogacy process has been quick, efficient and the communication has been top-notch. Having you take care of the logistics, paperwork, finding a clinic and the surrogate mother has taken so much pressure off of me, if I would have had to do that myself, I believe it could have been a disaster. I like having the agency involved as I feel it gives me support and has been so helpful in an already nerve-wracking process. Shipping of our 3 embryos was made easy and communication was great. I love that I was sent photos on arrival/pick up and on drop off, as it made me feel good knowing that our embryos were in good hands and arrived at the clinic. I appreciated that I was given a timeline of when embryos would be picked up and dropped off and the communication has been excellent. I also appreciate the surrogacy process timeline and what to expect. I would highly recommend Delivering Dreams and ArkCryo. I am very happy that we went forward with choosing Delivering Dreams and ArcKryo at this point in our journey it has been nothing but a wonderful experience. There is not a thing I would change. I especially love how quick questions or concerns are answered and how fast of a response we receive. Everyone has been very wonderful in helping us along in this journey and we are very appreciative.

The quality of medical care was top-notch. Prior to the egg retrieval, I was referred to another Ukrainian doctor for medical clearance to ensure that I can safely undergo the procedure with anesthesia. Although I’ve tolerated general anesthesia many times, I appreciated the extra layer of security.

Our fertility doctor was a dream! She was kind, compassionate, and carefully prescribed the medication protocol as to not cause ovarian hyperstimulation, which was our concern. We felt that she was committed to our welfare as well as the welfare of the surrogate. She took her time to explain everything and address any questions or concerns we had. We didn’t feel rushed during the appointments, nor did we feel like “just another couple.” We were fortunate to have positive preliminary results which obviously helped with the overall experience.

(For appointments) Kate (Delivering Dreams customer service manager) met us with a taxi, then accompanied us throughout each appointment to provide support and translation assistance. She was very helpful, for not only us but also the fertility centre staff. Because we were working during our stay in Kyiv, we were restricted to early morning appointments, however, this posed no issue--we were always accommodated.

The center was usually very busy, and at times, limited seating in certain areas, but we never had to wait more than a few minutes to be seen by the fertility doctor.

We are a pretty open-minded couple when it comes to new cultural experiences. That being said, the idea of travelling to Ukraine piqued our interest, but honestly, it was not nearly at the top of our list of potential countries to visit. Fortunately, we were pleasantly surprised.

Our expectations of Kyiv were low mainly due to media reports of the Ukraine-Russia conflict and lack of knowledge about the culture and country. In the US, we never hear of people going to Ukraine for leisure, so we had no idea all the country had to offer.

The food was amazing with plenty of affordable dining experiences. Fresh, flavorful and healthy (unless we wanted to really indulge)!

The apartment that was provided was definitely not a 5-star resort, but it provided all that we needed during our extended stay. The location was ideal, in the middle of a bustling area of Kyiv where we were within walking distance to everything- shopping, tours, dining, nightlife, parks and historical landmarks.

The Ukrainians we had the pleasure of meeting were some of the nicest, most hospitable people we’ve ever met. We thoroughly enjoyed our stay and have been sharing our experiences with our loved ones non-stop.

Of course, I would recommend you (Delivering Dreams), you have been amazing and extremely patient throughout the process. I had written with two other clinics before I wrote to you that time in the month of May 2019.
It was you who gave me a gut feeling that this place is just right. Never regretted our meeting with you. You have been so sweet, loving, spacious and had huge patience, and seemed so genuine with the heart the right place.

You have given us peace in this enormous "chaos" that two countries have so many differences, but still assured us that this will probably succeed in one way or another.

Have never met people who have been so supportive, positive, inclusive. That way you have the answer at all times of the day. We have been able to ask all the questions we have had, many of the same questions. You just have the answer every time, with inclusiveness I have not encountered before.

I have been working with you for 2 years soon. I have all my confidence in you. You have worked and managed all things throughout this journey. we look forward to and cooperate much more with you. You are doing a great job. You do it in the right spirit.

Can't thank you enough for your work. I am so grateful for everything you have done and guided us through this process. That we may be able to have our greatest wish fulfilled with your support is the wildest thing I have experienced. THANK YOU

I really appreciate your effort to educate and your detailed explanation on the reported event/s…Your info make sense and I do trust your intel.

Again, I greatly appreciate your due diligence in addressing these events and issues that as you know provoked a great deal of worries on my part.

Thank you again for your great and timely communication!

Susan Kibler is kind. She clearly loves those she works with and loves what she does. Susan listens deeply and compassionately and can make you laugh all in the space of one conversation. She is wonderful! If you are feeling worried, she'll hear you. If you have questions, she will find answers for you. If you need help, she does her very best to support you. I feel so fortunate to have found her and imagine you will too.

Delivering Dreams goes above and beyond what other surrogacy agencies offer. After speaking with Susan, I see how they anticipate every part of the process, down to details that I had never even considered. I didn’t know what I didn’t know! Surrogacy can be really complicated and confusing. What an amazing sense of relief to have a company so dedicated to managing the WHOLE process and taking away as much of the stress as possible.

In my position for the Ukrainian government stationed in NYC overseeing post-adoption issues for over 4 years, I had the wonderful experience of working with Susan Kibler for many years. Susan is so passionate and enthusiastic about helping couples grow their families. She treats each couple as if they are part of her own family. I have had opportunities to meet and interact families that she has created, and they speak nothing but amazing things about Susan and her team’s service, and of them as individuals.

In my position, I encountered agencies that had unethical and questionable practices and seen the problems that result. Susan goes above and beyond to make sure everything is done truly professionally, and to the highest standards. She is a problem solver and her dedication to her work and love of Ukraine is infectious. She is definitely the one to work with.

Thanks to Susan there are now more loving families in the world!

My friend and I had a positive experience working with Susan. Susan is always super responsive and caring. She is very professional, helpful and reliable. My friend has so many troubles trying having a baby for many years. My friend and her husband were about to give up their dream of having a baby. Susan Kersch Kibler found the way to help. She has unlimited energy, attentive to detail and super-efficient. Great to work with!

Susan truly understands the needs of parents using surrogacy. She offers comprehensive emotional support to parents as they experience the journey!

Susan has been nothing less than professional, courteous and extremely knowledgeable throughout our entire journey. Although our journey is still yet to be determined, Susan consistently follows-up with relevant questions and information. She also truly wants what is best for you. She will not offer or push solutions that she knows are not in your heart. I strongly urge couples with infertility issues to definitely reach out to Delivering Dreams to learn about options and what might be best for you. You don’t have to know exactly which route is best for you, that is something they can help you figure out. She has been more than a joy to work with and I am excited to continue working with her!

The team at Delivering Dreams is amazing! Their attention to detail and ability to put your mind at ease while growing your family is like none other. They handled everything for us, and I never once doubted they would help us accomplish our dreams.