4.6 from 29 verified reviews
I feel like he went above and beyond what is normalLinda, US, 11 08 19This review is for Dr Rhee and his astounding, very rare level of customer service. I've done a lot of surgery in Korea, and in many different clinics, so a word of advice: It's just as important to find someone who you think will do a good job, but has good post-op customer service. Because every clinic has beautiful pictures, but a lot of them turn you away if you're ever concerned or unhappy about the results. And sometimes, things can happen, even outside of your control.
As for Dr Rhee, he is so awesome. I did my facelift, breast implants, liposuction, and calf reduction with him. When I was a new patient, he was so kind and attentive even though I had a lot of questions. He took the time to understand what I wanted (even more than most doctors), and he's also freaking hilarious, my goodness.
Even while I was healing after surgery, I was in so much pain that when it was time to leave, I still felt too weak to move. So he let me stay 2 extra days in the hospital than normal.
But all in all, my boobs looked great!
However, after a month and the swelling started going down, I started noticing my breasts were a little uneven. And this is when I started freaking out. Because maybe the results were screwed up, and I'd have to live with it for the rest of my life. Like I mentioned, most clinics usually just brush you off even if you're unhappy with the result. Not to mention, you just threw away all this hard-earned money. I booked an appointment to see Dr Rhee for a follow-up, I was terrified that I'd walk into a room with an annoyed doctor, and he'd just tell me to "just massage it" and tell me to live with it because "breasts aren't perfect, to begin with."
But this is where the magic happened. You know happened instead? I walk in and he's all super bubbly like he always is, even though I'm no longer a new client, and the first thing out of his mouth is:
"Ah yes, I can see it's a little uneven. Yep, I can fix it."
He offered a revision before I could even say anything! I can't tell you how rare that is. Again, I've done many many surgeries at about 10 different clinics total, so I probably have more experience with Korean clinics than most people.
Dr Rhee then continued to spend a lot of time with me walking through all my concerns with my results and addressing them, and he kept saying "I can see why you'd feel that way." Very customer-centric, and addressed and without hesitation agreed to touch up everything I was dissatisfied with. And throughout all this, it wasn't an uncomfortable conversation. He was just as positive as he was when I was a new patient, so I didn't feel like they were only nice before they got my money (some clinics are like that.) He was kind throughout my whole appointment and even came back to see me again to make sure I felt happy with the other surgeries that the other doctors did. (Because he doesn't do facelifts.)
All in all, really, really happy with Dr Rhee. I feel like he went above and beyond what is normal. Jiwon the translator was also very empathetic, and they lifted a huge weight off my shoulders. That's why I felt so compelled to write this review.
Again, would highly recommend Grand and Dr Rhee! Because again, remember that all of the clinics and doctors in Korea can do great work, so what next? Look for someone who you can trust to do the job, but will also stand by it. If you're spending your hard-earned money on your body/face, it can be very heartbreaking to feel like a number, because the clinic doesn't care because they have a million other patients coming in after you. Whereas with Dr Rhee, never have I seen a doctor so warm and accommodating.
