I am sorry that the appointment with us did not meet your expections. The consultation appointment is to consult only, for the orthodontist to discuss with you the treatment options available to you and to let you know how much the treatment would cost. We gave you individually tailored quotes for your treatment, (not a price list) and showed you examples of the braces and retainers. X-rays, models and photographs would be taken at the next appointment, which is covered by the fee that you paid for the initial consultation, as mentioned on the quotes that we gave to you. I do hope this addresses your concerns and if you would like to discuss things further please do not hestitate to contact the practice.