Prize Smile is a brand new, state of the art dental clinic in Tijuana, Baja California, Mexico. A quick five-minute drive from the border, just off of Paseo de Los Heroes. The Dentist in Residence is Isabel Sotelo, a highly professional, greatly qualified woman with a serene demeanor. She was in charge of taking my X-Rays using the latest in dental technology and she was careful to be gentle with my sore mouth.
Once she took my X-Rays, she put me in the highly capable hands of Cynthia Castañeda, the periodontist in charge. Here, I must confess that I was traumatized by a careless dentist as a child, therefore for years and years, I was terrified of seeing the dentist. I neglected my checkups and did my best not to have to see a dentist unless it was an emergency. This is why my gums were in such poor state: infected, bleeding, swollen.
And here is where Dr. Castañeda stepped in to save the day. Not only did she not hurt me even though she had to anesthetize the whole upper-gum area, her professional demeanor and thorough description of the procedure were highly reassuring. I relaxed immediately and felt that I was in very capable hands. Not only that, her post-treatment recommendations, in excellent English were clear and concise.
Dr. Castañeda was very thorough, taking her time to rid my teeth of the bacteria that was causing the inflammation and treating my gums to meticulously remove all the particles that caused the infection. Though she said that I would feel pain once the anesthesia wore off due to the comprehensive deep-cleaning, it wore off completely once I took a mild analgesic. By the second day, my gums had stopped bleeding and now I am well on the path to achieve healthy gums and teeth.
Overall, I give Prize Smile Dental top marks for medical personnel, attention to the patient, quality of treatment, efficiency, and use of state of the art technology to diagnose and treat. The facilities are modern and clean, and the staff is friendly and fluent in English. Furthermore, I will be forever grateful to Doctors Castañeda and Sotelo for their quality of care.
A great experience!