Brought my kids to see Rebecca Dental Hygienists yesterday. My 14-year-old has never had any problems going to Dentist so no issues there. My 11-year-old son, however, has autism and high anxiety when it comes to things like doctors, hospitals and dentists. Rebecca was AMAZING with him. She chatted away with him and while my son was sceptical and scared, he let her do one tooth.
Rebecca said "you are my boss; you tell me when to stop and I promise only to do one tooth and then we'll take a break". She did exactly that and my son was soon giving her the thumbs up to let her continue. It took a long time to clean his teeth, but Rebecca stayed patient and reassuring - constantly explaining what each tool was, what the different noises were and what she was going to do next - so there were no surprises. She even suggested my son hold a mirror so he could see what she was doing, and this was the winning trick.
At the end, my son was so proud of his super clean teach and is looking forward to going back again. I know this may seem like "doing her job" but honestly her understanding and accommodation of his needs was exceptional. When re-booking for 6 months' time, Rebecca ensured my son would be back with her (continuity is so important for him) and even booked a longer session so that she could go at my son's pace. And even though she didn't need to, she was as reassuring and thorough with my 14-year-old. I could not recommend Rebecca highly enough.