5.0 from 583 verified reviews
The hospital - Modern, clean, good food, friendly staffSophia, UK, 28 03 23I wait for a reasonable time before I put my review as I wanted to be based on facts, not emotions. Also, I wanted to see how the aftercare is. What is important for people that reading these reviews is the outcome of everything.
I had Mommy Makeover (Tummy Tuck, breast reduction/uplift, Vaser liposuction plus flanks) on 12th December 2022. Now I am 3 mpo. The results for me are as expected. First, because I was observing this surgeon's work for around 8 months alongside three other doctors before choosing him. Second, I followed every single piece of advice and recommendation by them 3 months before the surgery and continued after to avoid complications.
1. Transfer- as described. (Drivers are experienced and gentle, sensitive to the pain you are experiencing).
2. Hotel- as described (I wasn't on holiday there so it is more than enough you need. Brilliant).
3. The hospital - Modern, clean, good food, friendly staff.
4. The Surgeon - Dr Yusuf Acar, polite and gentle man. Didn't see him much but his art is on me forever.
5. Mayclinik staff- Well, here is something that I didn't expect, to be honest. Apart from the good service which is expected for private clinics, the Personal touch! Yes, it is important who makes your operation but does anyone think about all around? Nurses are these not appreciated enough. Mayclinik nurses are different from the hospital staff.
They know you are terrified and they talk to you with so much patience and care. This journey is not only physical it is mental too. For me, the role of the nurses completes and finishes the doctor's job. Forgive me I don't remember all names but Eda, Deniz, Burcu, Ceren.
6. After Care- Nazli, a lovely lady that I catch replies to me even outside of working hours. I didn't have major complications just small things.
Recently they opened an Aftercare / Consultation branch in London that I visit There is a doctor, a plastic surgeon that speaks with you not just nurses, dr Sam. His approach was just amazing. He ensured all is healing well, gave me some advice answered everything possible I had in mind to ask with patience and arranged another check in 2 months to observe a lump I have around my stitch.
7. Communication- Well, the communication with my coordinator wasn't the best experience compared to other clinics that I researched. Do not get wrong impression if they don't respond straight away and you need to remind them. They are really busy I saw with my eyes. However, if you want to complain you can always find a reason. I am fine, this is not an important aspect for me.
In conclusion, I can say I had a good experience with Mayclinic, I am happy of my choice of doctor. Happy with the price I paid. Happy with the service and care I have received for this price. Happy with the outcome. You can trust all is genuine.