This was a bitter-sweet experience for me. I arrived at Izmir for 3 cosmetic procedures: rhinoplasty, bichetomy and a chin implant with Dr. Sercan Göde.
The hospital itself is quite modern and quite close to the seaside and the rooms are spacious and comfortable. I was placed on the 6th floor with the maternity patients. Vast majority of the nurses on my floor were negligent, rude and completely unprofessional. None of the nurses knew any english, which also made communication very hard.
Right after my surgery, I woke up shivering violently due to the cold, I was practically naked underneath a thin sheet. I felt like throwing up a couple hours later, and immediately pressed on the nurse button, but nobody responded. After pressing the nurse button again a couple of times, over a span of atleast 10 minutes, my mother had to walk upto the front desk to ask for help.
The next day was no better, the nurses failed to respond to the call button, and my mother would have to walk all the way to the front desk to try and get some help. After my check-up with Dr. Sercan I was encouraged to walk and slowly become more active. However, trying to convince the nurses for a stroll outside the hospital was taxing. At first there was alot of confusion surrounding my request to walk outside, then came a round of lengthly phone calls. The nurses finally let me sign myself out. Unfortunately, their confusion persisted every time I wanted to take a stroll outside.
There was also alot of unnecessary drama surrounding failure to deliver my Saline medication. And even after the head of international patients got involved, the nurses would still not co operate. To the extent that they (the nurses) sent me 2 sachets of table salt and a drinking straw via the kitchen boy, right after I was assured that the nurses would be spoken to.
I couldn't thank Alp enough. He was incredible from the beginning to the end of my stay - and still is! He's been extremely helpful and caring and was literally a message away. He was constantly checking up on me, and dropping in and ready to go the extra mile to make my stay more comfortable. And tried really hard to ease all the nasty encounters and bumps during my stay. It was such a pleasure to meet him, and I'd tell anyone that gets Alp as their co-ordinator that they are in exceptionally great hands.
I cannot recommend Dr. Sercan Göde enough. Not only is he extremely skilled, but also very kind and approaches cosmetic surgery from a very natural approach. I met with Dr. Sercan on my first day, and he explained my procedures. He was extremely friendly and patient with all my questions and picked up small details to improve on my face that I wasn’t even aware of. I didn’t encounter any issues after my procedures, and my results are amazing. I would rate Dr Sercan as a world-class doctor. Excellent results and still remains in touch.
Bottom line, I personally wouldn’t recommend any international patients to travel alone because I think the post-op care is quite negligent and could lead to possible complications. However, Dr. Sercan promises amazing results and is truly a Godsend, and Alp's assistance and co-operation throughout my stay left me speechless and was exceptionally good. Thank you to you both! You were the stars of the show!
