One thing to remember is, its not about the transfers, the hotel, the sight seeing. Its about the results that you receive from your hair transplant. I had a good dialogue with Kaan, and decided to go ahead with Get Hair instead of another clinic in Istanbul. Yes the transfers were on time, the hotel was not great but its somewhere safe to stay whilst your in a foreign country. Its about the results, now I was told the surgeon/doctor stays with you throughout the surgery, which unfortunately was not the case, Dr Barfu left half way through and I was left with the technicians. Well it is now 13 months on since the op, they missed the crown area, and by NO means do I have a full re growth, as was told in my consultation report. I was even told by Dr Barfu that my op was "Straight Forward". Since my return to the UK I have kept in touch with Kaan sending pictures every month and he agrees that my hair has not re-grown as expected and has told me to take tablets!! I have just had a Hair Transplant I should not be taking medication! Basically the guarantee covers Get Hair and not the patient, so I have been told that is it, and I will have to pay again for another operation. Which I am clearly not with Get Hair. I have 2 friends who are proceeding with HT and will not be recommending them to Get Hair. Such a shame but Get Hair do not want to work with me to get my hair sorted. So that is it.