Ultrasound England

Dr. Gill was very professional, patient, caring and helpful. Was very pleased to speak to her and seek advice from her. Will use the same clinic in the future again.

I had been considering labiaplasty for a long time now but had always been put off by the cost. It was only when I started to research which clinics offered the surgery near me that I came across Oakdin Clinic and noticed how cheaply they could offer it. I am so glad I went ahead with it! In the end, I had both labiaplasty and a hoodectomy. I am currently 4 days post-surgery and despite the swelling/bruising, I have had no complications yet and am overwhelmed with my results already. I was very nervous going into the pre-operation consultation as before then I was very reluctant to undress in front of an audience. However, having done it the first time I was so much more relaxed when I returned for the surgery. Everyone that I had contact with at the clinic was lovely. Khalid was particularly helpful when I first enquired and offered me any information/advice in a timely response whenever I needed it, with always excellent customer service. Khalid and Mr Masood were particularly accommodating as despite being fully booked, I was offered a time slot prior to the usual opening hours to ensure that my surgery could be performed on the date I was originally quoted (due to work restraints). Similarly, another woman (I’m sorry I didn’t get her name!) helped to call a taxi after the surgery to ensure I made it home safely. Anne the nurse was excellent too. A lovely woman and her bedside manner were particularly welcome, she made conversation to help to take my mind off the surgery throughout and even held my hand at one point. I am so grateful that she was there to keep me relaxed. Lastly, I would like to thank Mr Masood for doing such a wonderful and professional job. I knew exactly what to expect at all stages of the surgery so nothing came as a surprise. The anaesthetic started to wear off briefly at one point but this was resolved in a matter of seconds so I could feel no pain. I was then able to return home (after a complimentary biscuit) with no issues. The only small complaints I would make are regarding timekeeping. My initial consultation was half an hour late, which I think may have contributed to my nerves and I felt as though the consultation was then briefly as a result. My surgery also overran slightly, and although I appreciate this is not something to be rushed (and I’m glad it wasn’t!), I was repeatedly interrupted by the next patient knocking on the door. Ideally, I would have liked for someone else to have been available to deal with this patient’s issues while my surgery was being performed. However, that said - I would like to thank everyone at the Oakdin Clinic for the fantastic service I received and I can’t wait to see my final results. I feel so much more confident already and would recommend the surgery to anyone that has been considering it! I would also highly recommend Oakdin and all the staff. I myself will make a return to the clinic for any surgeries I may consider in future.

Mr Masood is amazing felt comfortable with him from the start and knew I was in safe hands. He is brilliant at his job and very kind to his patients-listens to what you want and definitely can change your life he has mine. Thanks so much.

I managed to get an appointment within a few days and the doctor was very professional and reassuring. I am in the middle of treatment (prescriptions) and am having a follow-up in the next few days. This has been a godsend when NHS waiting times are too long to cope with an ENT problem for. I found the price extremely reasonable and to include the consultation, exams, and follow-up in the price is excellent.